Privacy policy

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Last Updated:

March 2025

1. Introduction

This Privacy Policy explains how ARTKAT LLC collects, uses, and protects your data when you visit www.rixai.ai (marketing website) and use app.rixai.ai (SaaS platform). By using our services, you agree to this policy.

2. Company Information

Company: ARTKAT LLC
Reg. Nr: 16868597
Address: A. H. Tammsaare tee 101, 12913, Tallinn, Estonia
Email: [email protected]
Phone: +47 92067661

3. What Data We Collect

On www.rixai.ai (marketing website):
  • Cookies (for analytics, performance, and marketing)
  • Data submitted via contact forms (name, surname, email)
On app.rixai.ai (platform):
  • Account data (name, email, IP address)
  • Usage logs (session timestamps, actions)
  • Uploaded files (for transcription, voice isolation, etc.)
  • Chat history and AI-generated content

4. Why We Collect Data

  • To provide and improve the service
  • To maintain platform security
  • To monitor performance and usability
  • To communicate with users (support, updates, marketing where applicable)
  • To comply with legal obligations

5. Cookies

We use cookies to improve the user experience and track usage for analytics and advertising. Cookie storage duration varies from 30 days to 2 years, depending on type. Users can manage cookie preferences through the cookie banner.

6. Data Retention

  • Account data is retained for up to 3 months after account deletion.
  • Chat history, uploaded files, and generated content are deleted after 6 months of inactivity.
  • Marketing data collected via forms is retained for up to 12 months.

7. Sharing Data with Third Parties

  • Payment providers: Stripe, PayPal
  • Analytics platforms: Google Analytics, Meta Pixel, Reddit Ads, TikTok Ads
  • Hosting provider: Servers located in Arizona, USA

8. Data Processing Location

All data is processed and stored in the United States, Arizona.

9. Your Rights

  • Access your data
  • Request correction or deletion
  • Object to data processing
  • Request data portability
  • File complaints with relevant data protection authorities

Requests can be sent to: [email protected]

10. Data Deletion Requests (Right to Be Forgotten)

You may request full deletion of your account and data at any time by sending an email to [email protected]. Upon confirmation, all account data and associated files will be permanently deleted within 3 months, unless retention is required by law.

11. Legal Compliance

We comply with all relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

12. Changes to This Policy

ARTKAT LLC reserves the right to modify this Privacy Policy at any time. Updated versions will be published on this page.

13. Contact Information

If you have questions about this Privacy Policy or data practices, contact us at:

Email: [email protected]
Phone: +47 92067661